If you are having an assessment or appointment with Everest Clinic, we will need to collect some information about you.

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Some of this information can be very personal. We want you to understand what we know about you, why we need it, who may see it and what your rights are.

 

This is a shorter, easier-to-read version of our full Everest Clinic Privacy Notice. The full Privacy Notice gives you more detailed information about how and why we use your information and your legal rights. You can read it here.

 

What information do we collect?

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We may collect information about things such as:

• your name, age and contact details,

• your health and wellbeing,

• autism, ADHD or other difficulties you may be experiencing,

• your development and childhood,

• your family and home life,

• your school, college or university,

• questionnaires and assessment results,

• things you tell us during appointments and

• our clinicians' observations and notes.

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Sometimes information about you is also provided by parents, carers, teachers, family members, your GP or other professionals.

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Why do we need this information?

 

We use your information to understand you and, where you are having an assessment, to help us reach a careful and reliable clinical opinion.
 

We may also use it to arrange your appointments, write your report, keep appropriate clinical records and provide recommendations or support.
 

We only collect and use information where we have a proper reason for doing so.

 

Who can see my information?

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Your clinical information is private and confidential.

 

Normally, only the Everest Clinic professionals and authorised staff who need your information to provide or support your care or assessment will be able to access it.

 

We will normally involve you and/or a person with parental responsibility before sharing your final report or other important clinical information with people or organisations outside Everest Clinic, where appropriate.

 

There are some situations where we may need to share information without asking first. For example, if we are seriously worried that you or someone else may be at risk of harm, or if the law requires us to provide information.

 

If this happens, we will only share information that is necessary.

 

We never sell your personal information.

 

Can my parents see everything I tell you?

 

Not automatically. Children and young people have their own rights over information about them.

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If a parent or carer asks to see your information, we will consider things such as:

• your age and understanding,

• your wishes,

• your wellbeing and safety,

• whether they have parental responsibility,

• whether the information is also private information about somebody else and

• what the law requires us to do.

 

We cannot promise that everything you tell us will always remain private, particularly if we are worried about your safety or someone's safety. Your clinician can explain confidentiality to you at the beginning of your assessment and you can ask questions at any time.

 

What if someone else tells Everest something about me?

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Your parents, carers, teachers or other people may give us information to help us understand you. This information may form part of your assessment record.

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You may have a right to ask to see information that Everest holds about you. However, sometimes information also contains private information about another person. We have to consider everyone's privacy, so occasionally information may need to be summarised, edited or withheld.

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Are appointments recorded or is AI used?

 

Sometimes Everest Clinic uses approved technology to help clinicians prepare notes or reports. This can include transcription or artificial-intelligence tools.

 

If we want to record a session, we will explain this to you beforehand and ask for the appropriate agreement. You can ask questions about this and, where recording is optional, you can say no.

 

Technology does not diagnose you. Your assessment and any diagnostic decisions are made by qualified clinicians who review the information themselves.

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How long do you keep my information?

 

We do not keep information forever. We normally keep the main parts of your clinical record, including your final clinical or diagnostic report and the information needed to understand the work we did with you, until your 25th birthday. If you were 17 when your case closed, these records may be kept until your 26th birthday.

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Recordings and temporary transcripts are normally deleted much sooner, once the necessary information has been checked and added to the clinical record.

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What are my rights?

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You have rights over information about you. Depending on the circumstances, you can ask us:

• what information we have about you,

• for a copy of your information,

• to correct information that is wrong,

• about who your information has been shared with,

• to restrict or stop certain uses of your information, or

• to delete information where the law allows this.

 

If you do not understand something, you can ask us. You will not get into trouble for asking about your information or privacy.

 

Who can I talk to?

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If you have a question or are worried about how your information is being used, you can speak to your Everest clinician or contact:

 

Dr Liv Coelho
Clinical Director, Everest Clinic
privacy@everestclinic.co.uk

 

You can also talk to a parent, carer or another adult you trust if you would like help asking us a question.

 

f you are unhappy with how we have used your information, you can make a data protection complaint to Everest Clinic by contacting privacy@everestclinic.co.uk.

 

You can also complain to the Information Commissioner's Office (ICO), which is the organisation responsible for data protection in the UK.

 

For more detailed information, please read our full Everest Clinic Privacy Notice.